Typerson (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service. By using the Service, you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly:
- Account information (name, email address, password)
- Payment information (processed entirely by third-party payment providers — we do not store your credit card details)
- Content and data you upload to the Service
- Communications with us (support requests, feedback)
Information collected automatically:
- IP address
- Browser type, version, and language
- Operating system and device information
- Pages visited, features used, and timestamps
- Referring URL
- Cookies and similar tracking technologies
2. How We Use Your Information
- To provide, operate, and maintain the Service
- To create and manage your account
- To process payments and transactions
- To send service-related communications (account confirmations, security alerts, product updates)
- To respond to support requests
- To detect and prevent fraud, abuse, or security incidents
- To analyze usage patterns and improve the Service
- To comply with applicable legal obligations
- To send marketing communications (only with your consent — you can opt out at any time)
3. Data Sharing
We do not sell your personal information. We may share data with:
- Infrastructure providers — Third-party vendors who help us operate the Service (e.g., hosting, database, and authentication providers). These providers process your data on our behalf and are contractually required to protect it.
- Payment processors — Third-party payment services handle your payment information directly. We do not have access to your full payment card details.
- Analytics services — To understand usage patterns and improve the Service, using anonymized or aggregated data where possible.
- Legal requirements — When required by applicable law, court order, or government authority request in any jurisdiction.
- Business transfers — In connection with a merger, acquisition, or sale of assets, with prior notice to users.
- With your consent — When you explicitly authorize sharing.
4. Data Storage and International Transfers
Your data is processed and stored on servers that may be located in countries other than your own, including the United States. By using the Service, you acknowledge and consent to the transfer, processing, and storage of your data in these locations. We use reputable third-party infrastructure providers that maintain industry-standard security practices. You are responsible for understanding and complying with any data transfer regulations applicable in your jurisdiction.
5. Data Security
We implement commercially reasonable technical and organizational security measures, including encryption of data in transit (TLS/SSL), secure password hashing, access controls, and authentication mechanisms. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and shall not be held liable for unauthorized access, alteration, or loss of your data caused by:
- Cyberattacks, hacking, or other malicious activities by third parties
- Vulnerabilities or incidents in third-party infrastructure beyond our control
- Your failure to maintain secure account credentials
- Attacks targeting your personal devices or network
In the event of a confirmed data breach affecting your personal data, we will notify affected users as required by applicable law.
6. Data Retention
- We retain your data for as long as your account is active or as needed to provide the Service.
- Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by applicable law (e.g., tax and financial records).
- Anonymized usage data and analytics may be retained indefinitely.
- Data stored by our third-party infrastructure providers is subject to their respective retention and deletion practices. We will initiate deletion from these platforms but cannot guarantee the exact timing of their purge processes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Request data portability
- Object to or restrict certain processing activities
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at privacy@typerson.com. We will respond within a reasonable timeframe as required by applicable law in your jurisdiction.
8. Cookies
We use cookies and similar technologies for the following purposes:
- Essential cookies — Required for authentication, security, and core functionality
- Analytics cookies — Help us understand usage patterns and improve the Service
- Preference cookies — Remember your settings and preferences
You can control cookies through your browser settings. Disabling essential cookies may prevent the Service from functioning properly.
9. Third-Party Links
The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices, content, or security of any third-party services. We encourage you to review their privacy policies independently.
10. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly and terminate the associated account.
11. Changes to This Policy
We may update this Privacy Policy at any time. Material changes will be communicated at least 15 days before they take effect via email or through the Service. The “Last Updated” date at the top will reflect the most recent revision. Continued use of the Service after changes constitutes your acceptance of the updated policy.
12. Contact
For privacy-related questions or to exercise your data rights, contact us at privacy@typerson.com